HERE TO SERVE
Managed IT so that you can handle business
For a small business, Managed IT Services provide a proactive, cost-effective solution to ensure your technology runs smoothly without the need for a full-time IT team.
With Managed IT Services, you gain access to expert support and resources to handle everything from network availability to system updates and data backup. This frees up your time to focus on growing your business, knowing that your IT infrastructure is in safe hands. It also helps to avoid costly downtime and security breaches, as issues are identified and addressed in-person before problems arise.
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Let us know you're interested and we'll work with you to make sure all your IT needs are met with the right service plan.
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We'll get to work ASAP, monitoring your network, streamlining IT operations, and making sure you can focus on your business.
Service Details: We provide peace of mindWe provide cost savingsWe help your business growWe keep your systems secure
Let's break down everything that goes into our Managed IT Services Capabilities. Our service packages can be modified based on your business' unique needs. Service details are representative of the depth and breadth of our managed IT service offerings.
Network and ISP Management
ISP (Internet Service Provider) and network management are crucial for small businesses to maintain reliable and efficient internet connectivity. A good ISP ensures that the business has fast, stable, and secure internet access, which is essential for day-to-day operations, communication, and online transactions. Network management, on the other hand, helps optimize the performance of internal networks by monitoring traffic, identifying potential issues, and ensuring proper bandwidth allocation.
By proactively managing their network, small businesses can prevent downtime, enhance productivity, and improve security by quickly identifying and addressing vulnerabilities. Additionally, efficient network management helps small businesses scale their operations smoothly as they grow, ensuring that their infrastructure can support increased demands without compromising performance or security.
Laptop, Desktop, and Server Support
Our Tech Managers oversee hundreds of IT assets to ensure the regular health of the endpoint devices, including but not limited to:
- Operating System (OS) patches
- Common application patches
- Antivirus updates
- Available disk space
- Overall performance
Website Design & Management
In today’s digital world, your website is often the first impression customers will have of your business, and it’s essential to make that impression count. By having an expert design and manage your website, you’re ensuring a professional, user-friendly, and visually compelling online presence that reflects your brand’s values and drives conversions.
With expertise in both design and functionality, our team creates websites that are not only aesthetically pleasing but also optimized for speed, responsiveness, and SEO, ensuring you reach and retain more visitors. Plus, by entrusting Second Renaissance with ongoing management, you can focus on your core business while we take care of updates, security, and performance. With our tailored approach and commitment to excellence, we help you stay ahead in an ever-evolving digital landscape, giving your business a competitive edge.
Data Backup and Resiliency
Data Backup refers to the process of making copies of important data and storing them in a secure location, such as on external drives, cloud storage, or off-site servers. This ensures that, in case of data loss (due to accidental deletion, hardware failure, or cyberattacks), the data can be restored quickly.
Disaster Recovery (DR) is the plan and process for recovering and restoring IT systems, applications, and data in the event of a major disruption or disaster, such as a natural disaster, server crash, or ransomware attack. DR strategies typically include regular backups, off-site storage, and predefined steps to restore services and minimize downtime.
Together, data backup and disaster recovery help businesses minimize data loss, reduce downtime, and maintain continuity, allowing them to quickly bounce back from disruptions and protect critical business operations.
VOIP, Fax, and Printer Support
VOIP phone systems, fax machines (both digital and physical), as well as printers can be vital components of your business. Our Tech Managers support these peripheral business systems as well as your traditional IT.
Cybersecurity Services
Cybersecurity is essential for small businesses as it helps protect sensitive data, such as customer information, financial records, and proprietary business details, from cyber threats. Cyber threats like hacking, phishing, and ransomware attacks are on the rise, and small businesses are often targeted because they may lack robust security systems.
With proper cybersecurity, you can safeguard sensitive information, prevent costly data breaches, and maintain customer trust. By implementing strong cybersecurity measures, small businesses can reduce the risk of data breaches, which could otherwise lead to significant financial losses, legal consequences, and reputational damage.
Demonstrating a commitment to cybersecurity can help build trust with customers, partners, and stakeholders, giving a competitive edge in a digital-first marketplace. Ultimately, investing in cybersecurity safeguards the long-term success and growth of small businesses in an increasingly interconnected world.
Our small business cybersecurity support includes daily cybersecurity hygiene such as vulnerability scanning and patch management, as well as account security and incident response.
AI, Automation and Operations
Artificial Intelligence (AI) can have a transformative impact on small businesses by streamlining operations, enhancing customer experiences, and driving growth. With AI-powered tools, small businesses can automate repetitive tasks such as data entry, customer inquiries, and inventory management, allowing employees to focus on more strategic activities.
Additionally, AI can provide valuable insights through data analysis, helping business owners make informed decisions, predict trends, and personalize marketing efforts. Exemplified by AI-driven chatbots, AI can improve customer service by offering instant responses and 24/7 support, resulting in improved customer satisfaction. By leveraging AI, small businesses can increase efficiency, reduce costs, and remain competitive in a rapidly evolving digital landscape.
Our AI Engineers can connect your business operations with new and emerging technologies to automate some of the most repetitive IT tasks in your business, which frees you up to focus on higher impact activities.
SERVICE PACKAGES
Our Co-Managed IT Services scale with your business, offering flexible solutions that can adapt as your needs evolve. By remotely outsourcing your IT management along with local on-site support, you can enjoy peace of mind, improved efficiency, and reduced operational costs—all while staying focused on what matters most: your business success.
Startup1-person company with minimal IT needs$85
- Great for single-person startups
- Email included
- Website hosting
- Antivirus and OS Patch Management
- On-Call Support
Startup+1-person company with regular IT use$85
- Great for startups looking to build a digital presence
- Everything in Startup, plus:
- Endpoints and network traffic monitoring
- MS Office productivity suite licenses
SB Premium3-30 person company that relies on IT every day$500
- Great for growing SBs looking for the most comprehensive support
- Everything in Small Biz+, as well as:
- Multiple websites
- ISP Management
- Increased On-Call Support
- Faster response SLAs
Small Biz2-10 person company with minimal IT needs$330
- Great for 2-10 person companies that aren't reliant on IT for day-to-day operations
- Everything in Startup+, as well as:
- MS Office basic licenses
- VOIP phone support
- Increased On-Call Support
Ready to put us to work? Great! Let our sales team know and we can get started. We love onboarding new small business partners and helping you achieve your business dreams.